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Meeting & Understanding Customers

Sales and Sustainability Assistant

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  • Southampton, Hampshire, United Kingdom
  • Sales & Commercial
  • Part time

Job Description

  • Job ID: 325246

  • Date posted: 07/01/2026



    • IKEA Southampton are looking to welcome Sales & Sustainability Assistants. In IKEA we call this a Product Quality and Recovery Co-Worker.

    Are you looking to roll up your sleeves for an adventure using creativity and problem-solving? When building IKEA furniture, each step is like solving a fun puzzle where you will turn a box of parts into a stylish and functional piece that enhances our customer's living space.

    With the opportunity to re-purpose current furniture, you will get a blend of artistry and precision while ensuring every item meets the highest standards. Ready to turn the old into gold?

    WHAT WE OFFER
    • Hourly rate of £13.45 per hour.
    • Planned induction dates are 08 and 15 February 2026.
    • 12 - 20 hour a week contracts available, which will include working 3 in 4 weekends and shifts through the week at evenings at times until 21:30pm. Contract size can be discussed at interview in line with your preferences and our business needs.
    • These are permanent contracts where you will be working throughout the year.
    • We can discuss flexibility to match your life and our business needs during the interview.

    WORKING WITH US HAS ITS REWARDS
    Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount and discount portal helping you save hundreds on High Street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.
    • End of year gift, Family Friendly policies and benefits.
    • IKEA gives you the opportunity to grow with us.
    ...as well as so much more!

    Click below for a full list of our benefits:
    https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310

    WHAT YOU'LL NEED TO HAVE
    • A positive approach to waste management and sustainability, love multi-tasking, and a passion for giving things a new life.
    • Have a customer first mindset, where you make the customer feel valued and supported in everything you do.
    • You are motivated to problem solve and use your own initiative daily. You are enthusiastic about being part of the team but also can work without supervision.
    • Ability to prioritise and organise your own work to make efficient use of the time available with great attention to detail.

    WHAT YOU'LL BE DOING DAY TO DAY
    • Re-purpose, present and sell IKEA products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
    • Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.
    • Support and action the product quality guidelines for recalled, returned and ex-display stock, to constantly improve customers’ perception of our IKEA products.
    • This is a customer-facing role, where you will be supporting customers as they purchase products.

    WE CARE FOR THE PEOPLE
    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many.

    RECRUITMENT PROCESS INFORMATION
    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV and cover letter with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to- face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    We are unable to accept applications via email and encourage you to apply directly to the job advert.

    For any advice or support, email ari.davies-ho4@ingka.ikea.com and I will be happy to help!












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