Meeting & Understanding Customers
Sales Co-worker
Slacks Creek, Australia
Sales & Commercial
Part time
Job Description
Job ID: 260862
Date posted: 12/10/2024
Our team within IKEAAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
• These roles are Permanent Part-time, 30hrs - 40hrs/Fortnight.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts, where the spread of hours will be between 8:00am to 9:30pm. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
About this work area
As a Sales Co-worker (Bedrooms) your responsibilities will include, but are not limited to:
• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
As a Warehouse Sales Co-worker your responsibilities will include, but are not limited to:
• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products.
• Working closely with the fulfilment team to ensure the self serve warehouse is always well-stocked, tidy and presentable.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
As a Sales Co-worker (Bedrooms) you are or have:
• Passionate about our home furnishing products and working with customers.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA range.
• Ability to prioritise tasks in a fast-paced environment and manage your own tasks.
• A calm and confident approach along with strong communication and customer skills, ensuring we keep the customer in mind no matter what we do.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments yet also be able to work independently.
• A safety mindset and being comfortable with physical work and manual handling including repetitive lifting.
As a Warehouse Sales Co-worker you are and/or have:
• Passionate about learning and sharing the IKEA product range with customers.
• Able to prioritise multiple tasks and are comfortable with on-the-job physical activity.
• Adopt a customer-focused mindset and strive to deliver a memorable shopping experience.
• A friendly attitude and are comfortable with connecting and interacting with people.
We need people like you
At IKEA, work is so much more than a job. Come join us!