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Tech & Innovation

IT project Support Intern

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  • Shanghai, Shanghai, China
  • IT & Digital Solutions
  • Intern

Job Description

  • Job ID: 22333CN

  • Date posted: 19/01/2026

    • WHAT YOU'LL NEED TO HAVE

    Education and Major:
    Undergraduate or above in school, with priority given to computer-related majors (such as Computer Science, Network Engineering, Information Management, etc.). Candidates from other majors with relevant skills and experience are also considered.

    Language Proficiency: Fluent in both Chinese and English, with excellent Chinese and English writing skills. Proficient in drafting and editing Chinese and English project documents and meeting minutes.

    Professional Knowledge:
    -Master basic knowledge of network working principles and network architecture, and understand the basics of common network devices and protocols.
    -Have a preliminary understanding of the basic architecture and work processes of telephone systems and call centers; candidates with relevant project experience are preferred.
    Tool Skills:

    -Proficient in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook), and capable of efficiently completing document typesetting, data statistics, and report creation.

    -Familiar with the use of Jira project management tool, able to independently create tasks, update status, and track progress; understand the Confluence document collaboration platform, and have document editing and archiving capabilities.

    Comprehensive Quality:
    -Serious and meticulous in work, with a strong sense of responsibility, and good abilities in information capture and summary.
    -Possess strong communication and coordination skills as well as team collaboration awareness, and able to respond quickly to team needs.
    -Strong learning ability, passionate about IT project management-related work, and able to withstand a certain degree of work pressure.

    A DAY IN YOUR LIFE WITH US

    '-Be responsible for the drafting, organizing, and archiving of IT project-related documents, including but not limited to project plans, requirement specifications, and progress reports. Ensure the documents have clear logic and standardized formats.
    -Participate in project-related meetings, accurately record meeting key points, resolutions, and pending tasks. Timely organize them into Chinese and English meeting minutes (reports) and synchronize them to relevant members.
    -Assist in maintaining project management tools: update project task status and track progress in Jira; build and improve the project document library in Confluence to ensure timely information synchronization.
    -Cooperate with the team to collect, verify, and summarize project-related information, providing basic data support for project decision-making.
    -Assist in handling basic document organization work related to telephone systems and call centers, and cooperate with the team to promote the project implementation of relevant modules.



    We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.








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