Communication Specialist - IKEA Bangna

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

About the job

To provide our IKEA Bangna Store with communication expertise, materials and tools that drive positive perception of the IKEA brand among co-workers, corporate stakeholders and the community in which we operate (our Primary Market Area.) The Communication function supports our business aspiration: to be a great place to work, delivering sustainable growth and a fantastic customer experience. Communication helps drive results in VOICE, IKEA Customer Satisfaction Survey and Brand Capital.

Your assignment

• Deliver internal communication support during operational or reputational crisis situations, working in matrix with Corporate Communication, Risk and your management team to deliver aligned internal communication
• Support leaders in delivering inspiring and clear messages about changes and/or developments within their teams/projects – giving guidance and support to secure strong PowerPoint Presentations, internal news announcements and more.
• Support Sustainability to secure co-worker understanding and engagement in the agenda – including Sustainable Life at Home products, Democratic Design, Social Days etc.
• Digital Signage: Work with store matrix partners to develop digital content and take overall responsibility for co-ordinating the flow of information in Digital Signage system; maintaining a content calendar that includes updates on incentive, sales results, Growth w Impact priorities and more. Act as the systems’ chief ambassador in the store. Share news with Service Offices when appropriate
• Plan and implement internal communication strategy, activities and content calendars aligned to commercial and business agendas
• Ikano One: support development of our intranet as a communication tool in our IKEA store, acting as its chief ambassador, regularly communicating local news and driving forward an engagement plan.
• Business Plan Co-Worker Diary: production of a co-worker Business Plan booklet, contributing local content, liaising with printers, translators and photographer to manage local production.
• Contribute from time to time to the SO What’s Up newsletter with stories from the store
• Support Local Marketing initiatives as needed: Create communication plan and communication artwork, secure operation readiness and more.
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Your profile

• At Least 3-5 years Marketing and communication experience in a supervisory level,  who excels in a fast-paced retail environment.
• Knowledge of communication planning – setting objectives, measuring outcomes
• Strong drive. Problem-solving approach. Outgoing manner, with ability to engage co-workers at all levels.
• Proven excellence in writing and public speaking. Fluent in English and the prominent local language.
• Knowledge of IKEA, its products and its Values an asset.
• Basic Graphic design
• Flexible to work on Saturday or Sunday or public holidays, (by work roster- 5 working days, 2 day-off).

Please apply by  15th November 2025