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Production & Supply chain

Fulfilment Operations Co-worker (External Warehouse)

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  • Richmond, Victoria, Australia
  • Logistics & Supply Chain
  • Part time

Job Description

  • Job ID: 298262

  • Date posted: 04/07/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $27.35 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • These roles are Permanent Part-time 40hrs/fortnight located at the External Warehouse in Abbotsford
    • The internal job title for this role is Fulfilment Operations Co-worker
    • Applications close Friday 18 July 2025
    • This role requires availability to work Monday to Sunday 6am to 10pm
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

    About this work area

    As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:
    • Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
    • Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails.
    • Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
    • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
    • Using different types of forklifts and machines to complete fulfilment operations tasks.
    • Storing, retrieving, replenishment and internal transportation of stock within the warehouse.
    • Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts.



    As a Fulfilment Operations Co-worker you are or you have:
    • A Passion for optimising fulfilment operations, with an eye to detail.
    • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
    • Ability to collaborate, yet also be able to work independently.
    • An energetic approach as you will be on your feet all day.
    • Strong customer focus, ensuring we keep the customer in mind no matter what we do.
    • Ability to prioritise tasks in a fast-paced environment.
    • A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
    [1] https://www.youtube.com/embed/8x_g3CQMWqI
    References

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    1. https://www.youtube.com/embed/8x_g3CQMWqI
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