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Junior P&C Services Specialist with Polish and English, Ingka Business Service Center

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  • Poznań, Wielkopolskie, Poland
  • People & HR
  • Full time

Job Description

  • Job ID: 323403

  • Date posted: 16/01/2026

    • Who you are

    you are looking for a workplace that will allow you to make use of your proficiency in Polish and English,

    you may have a background in P&C, payroll or English philology (appreciated but not mandatory),

    you would like to improve your skills in MS Office.

    you like variety, a sense of security, stability and you are open to other people,

    you find it easy to establish relationships with people, and in your interactions with others you focus on being authentic and nurturing a relaxed atmosphere between colleagues,

    caring for the planet and doing things with people in mind are important for you,

    you love learning new things, you enjoy taking the initiative and you do not shy away from a challenge,

    like us, you enjoy self-development and discovering your passions and new talents.

    A day in your life with us

    Team Leader’s morning briefing/catch-up with the team,

    processing of ongoing orders from the country, e.g. a request for a change to an Co-worker’s employment terms in the systems,

    contact with the national P&C unit, e.g. clarification of an error in an insurance application,

    further processing in the system,

    FIKA, that is a coffee break (virtual or on the office patio),

    weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner,

    working in Excel, e.g. extracting a report from the system,

    conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process,

    lunch (if in the office, then with the team),

    self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform,

    work at a “helpline”, i.e. Co-workers' support line (telephone/e-mail/chat),

    reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle.

    * The duties in a given position vary depending on the character of the team and the cyclical nature of the services delivered.

    How you feel in your workplace is important to us, so if you want your day at work to look similar to what is described above, feel free to apply.

    And what will you gain by joining us?

    Together as a team

    In the P&C Poland team, together with other Junior Specialists, Specialists and Senior Specialists, you will process P&C and payroll matters for the Co-workers of IKEA stores and units in Poland. This includes answering colleagues’ questions related to HR Administration and Payroll (via email and phone) or handling their personal data. You will be supported in your daily work by Team Leaders and their Deputies, whom you can consult in demanding situations. You can also count on your Buddy who will help you get to know IKEA’s culture and values and successfully get through the onboarding process.

    Questions and support? Let's connect!

    If you need support or have any questions about the recruitment process, please contact us at recruitment.bsc.pl@ingka.ikea.com.

    Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.

    We’re looking forward to meeting you!

    A little about us

    As Ingka Business Service Center, we are part of IKEA, and we support stores and other IKEA units with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of People&Culture. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or renew and improve, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.

    When you get to know us better, you will see that work at IKEA means… so much more!

    Our FIKA will perk you up for sure, but we offer more perks than that:

    hybrid working model,

    fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,

    free underground parking with electric charger and bicycle parking,

    stable employment (employment contract),

    flexible terms of employment (depending on the team – full-time and part-time),

    flexible working hours (we start work between 7 and 10 a.m.),

    annual appreciation bonus dependent on performance in the relevant fiscal year,

    homework allowance,

    cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),

    Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus,

    private medical care for IKEA Co-workers and their families,

    wellbeing support – Edenred prepaid lunch card, Employee Assistance Programme – support in difficult life situations,

    personal accident insurance and pension plan,

    jubilee awards, gifts and special events,

    additional 4-week paternity leave,

    cofinancing of language courses.
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