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Meeting & Understanding Customers

Food Operations Manager

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  • Marsden Park, New South Wales, Australia
  • Food & Restaurant
  • Full time

Job Description

  • Job ID: 320514

  • Date posted: 25/11/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information: This role has an expected start date in Jan 2026

    • This role is Permanent Full time 76 hrs/fortnight

    • Applications close 9 December 2025

    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

    About this work area

    As a Food Operations Manager your responsibilities will include, but are not limited to:
    • Lead and coach the operations team in optimising and developing the IKEA Food business by securing the IKEA brand position, strategies, legal compliance and people & planet positive in all IKEA touchpoints.
    • Support your leadership team in managing the recruitment, retention, performance management, succession planning and competence development of the team.
    • Formulate, lead and execute the department’s action plans alongside an overview of the store business plan.
    • Secure processes and procedures to ensure quality of food, food safety, excellence in operations and reduce waste.
    • Implement global and national compliance standards, managing the food supply chain and range competence within the store.
    • Secure an irresistible food offer by ensuring quality and an appealing range presentation.



    As a Food Operations Manager you are or you
    • Passionate about creating an unforgettable customer experience through your love for food, the products and service delivery.
    • An experienced and inspirational leader who can bring out the best in your team and have an inherent nature to develop and nurture growth in people.
    • A customer centric mindset and are driven to analyse customer insights to identify opportunities and with your team implement and execute action plans.
    • Confident in driving business through commerciality and have experience in managing costs, budgets, and rosters.
    • A strong communicator, with influencing and negotiating skills, you have the with the ability to collaborate and engage cross-functional teams to drive the IKEA Food agenda.




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