Job ID: 233071

Date posted: 23/04/2024

Who you are

The Solution Delivery Leader is a key leadership role, responsible for managing digital projects/transformation programs in a complex ecosystem. For this role we believe you have, Solid SAP S4/Ariba Program delivery experience. Experience of delivering multi country implementations of SAP SaaS products and SAP S4/HANA platform as a program director or Delivery Director. Have strong People Leadership capabilities, building high performing, cohesive and collaborative teams. Acts as a positive force to bring out the best in people. Must lead by example in line with IKEA values and leadership compass.

You have experience in the following areas :

15+ years of experience in the SAP or ERP ecosystem

10+ years of proven experience in delivering large, complex projects/programs across 15+ countries .Must lead by example in line with IKEA values and leadership compass.

Strong knowledge of the SAP platform and retail domain. Should demonstrate strong rooting in relevant content, be it technology or function.

Have been a practitioner, and have a strong understanding of various project management and agile frameworks and are able to apply them as needed to drive projects/programs with predictability towards desired outcomes.

Strong formal communication skills verbal, written, presentation, etc.

Ability to deliver outcomes and unlock/enable business value in complex ecosystems, programs/project. Strong Planning, execution and risk management skills

Must have demonstrated ability to identify, Plan and execute for the holistic delivery, by identifying cross functional, cross team dependencies and taking the needed actions to resolve them proactively and in a timely manner.

Makes effective decisions with speed, based on facts and logic, collaboratively & aligning relevant teams, leadership and stakeholders.

Strong people, supplier management capability. Brings a Can-do attitude and acts as a positive force to bring out the best in people.
Proven ability to work with Senior business and digital stakeholders.

Leverages critical thinking, conducts holistic & in-depth analysis to bring effective solutions/ processes that drive business and organization agility.

Ability to effectively challenge supplier solutions, delivery by leveraging the techno-functional content knowledge combined with delivery capability.

Must have accountability and ownership mindset.

Exhibits strong drive, judgement, and initiative to deliver effectively and holistically.

Have strong rigor & perseverance and analyses issues in depth to find effective and long term solutions.

A day in your life with us

As the Solution delivery leader, you will be responsible for On time, full scope, with zero defects and within budget delivery of projects/programs/initiatives/transformations. Responsible for Successful implementation and deployment of the SAP platform solutions, within a diverse technology landscape, that meet business requirements. Responsible for alignment of the SAP platform architecture with organizational strategies and future growth plans . Ensure Adoption of solutions and processes that result in improved efficiency and productivity. This role builds strong collaboration with teams, and stakeholders, across multiple business functions. Embodies the values and culture of IKEA.

This role will work lead digital teams within Business Support domain, collaborate across Digital domains, Business Functions, in delivering full scope of the solutions, with zero defects, on time and within budget. This includes outcome-based planning, execution, motivating and caring for teams, steering outcomes by managing risks and roadblocks with a can-do attitude and problem solving.

You take an agile, practical approach to delivering outcomes while staying focused on business value delivered. You will responsible for

Stakeholder Management
•Identifying key stakeholders and their needs, interests, and expectations.
•Cultivating strong relationships with stakeholders, including business stakeholders, clients, internal teams, and external partners.
•Effective communication skills which drive clarity and purpose, while being compassionate. This includes but not limited to active listening, messaging and seeking and receiving response.
•Communicating effectively with stakeholders, ensuring they are informed of project progress, risks, and opportunities in a timely manner.
•Managing stakeholder expectations and addressing concerns proactively.
•Understanding and Leveraging stakeholder feedback to drive improvements and maintain a high level of satisfaction.

Building High-Performing Teams
•Works closely with respective functional line managers to recruit and hire individuals with the right skills and cultural fit to build a cohesive and talented team.
•Creating a culture of excellence, accountability, ownership, a “can-do” mindset, business value driven Innovation and continuous improvement.
•Provides opportunities for professional development and skill-building to team members.
•Empowers team members to take ownership of their responsibilities and contribute to the overall success of the project/program.
•Establishing clear performance metrics and goals for the team and provides relevant feedback to the functional line managers for the regular performance reviews.
•Establishing a mindset oriented towards understanding business and doing what is best in the interests of IKEA and our vision of “Creating a better everyday life for the many people”.

Delivery, Planning and Execution
•Applies the in-depth understanding of various delivery models and methodologies, project processes and retail industry practices to deliver outcomes with speed and agility.
•Has a good understanding of the technology/platform, business and functional domain and is able to apply this knowledge to ask the relevant questions and steer the team towards effective outcomes aligned to strategic objectives.
•Identifies, Plans and executes for the holistic delivery, by identifying cross functional, cross team dependencies and taking the needed actions to resolve them proactively and in a timely manner.
•Based on the delivery methodology applied to the project/program, creates and manages plans and schedules, escalation and communication paths, risks and mitigation plans, team roles and responsibilities within the projects/program and relevant effective and simple governances.
•Manages communications, reporting and escalation to the relevant team, leadership and stakeholders in a timely and effective manner.
•Ensures deliverables, stage gate criteria and other delivery relevant activities and associated risks are completed and communicated in a timely manner.
•Ensures delivery of full scope of solutions/projects/programs on schedule, with zero defects and within budget.

Problem-Solving and Decision-Making:
•Applies critical thinking and problem-solving skills to analyzing and navigate complex issues and identifying creative and effective
solutions.
•Develops understanding and knowledge of existing solutions within the technology-process-delivery ecosystem and weighs various options to make decisions on build/reuse existing solutions & capabilities.
•Making well-informed decisions based on data, insights, and stakeholder input.
•Handling crises and high-pressure situations with composure and sound judgment.
•Encouraging a culture of problem-solving and innovation within the team. Establishes a strong can-da mindset within the team.

Supplier Management:
•Builds good supplier relations.
•Works with various suppliers to get effective outcomes and value.
•Drives timely, full scope and quality delivery by optimizing, evaluating various options and alternatives and dependencies.

Together as a team

We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.

Questions and support? Let's connect!

If you have questions regarding the recruitment process or other practicalities, please get in touch with our recruiter, Namrata Mahajan at namrata.mahajan@ingka.ikea.com.

We are looking forward to receiving your application and will review/interview candidates continuously.