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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Retail Sales Associate - Self Serve

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  • Live Oak, United States
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 279881

  • Date posted: 13/03/2025

    • Why we will love you
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.  Join our team and start a better life for yourself.
    What you'll be doing day to day
    As a Retail Sales Co-Worker, enhancing the shopping experience and attentive customer service to consistently boost sales, you will:

    Proactively engage customers in need of assistance, accurately identify their requirements through insightful questioning, and recommend optimal home solutions.

    Build furniture as needed for In Shape As New, Introduction of new products, commercial calendar implementation and remodels.

    Keep the area of responsibility clean, tidy, priced and fully stocked.

    Express enthusiasm for IKEA products by consistently expanding knowledge of their features and benefits. Share this expertise with customers to guide their decision-making, ultimately enriching their shopping experience.

    Understand the store and department action plans. Actively contribute to achieving your department's goals.

    Implement, maintain and change out Add-Ons throughout the store, as needed, to help achieve sales volume, conversion and Gross Margin goals, and promote vitality.

    Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products.

    Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.

    Support the implementation and upkeep of planned commercial activities in, or involving, your range.

    Develop specialized knowledge through training to be able to sell and plan basic modular furniture solutions.

    Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
    Together as a team
    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
    Apply now!
    JOB TYPE: Permanent, Part-time
    BENEFITS ELIGIBLE: Yes
    HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday
    The pay range for this role is $17.24 to $24.58

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

    The anticipated posting closing date is on or around 3/3/25
    QUALIFICATIONS
    High School Diploma, GED or Equivalent.

    1 year's relevant work experience.

    Experience in retail, preferably in the home furnishing sector.

    Experience in actively selling through understanding customers and their needs.
    The starting rate/ salary for this position ranges from 17.24 USD to 24.58 USD and will be based on relevant work experience.
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