Skip to main content
Three people are having a conversation in a room
Tech & Innovation

Superuser

Apply
  • Joliet, Illinois, United States
  • IT & Digital Solutions
  • Full time

Job Description

  • Job ID: 325908

  • Date posted: 13/01/2026

    • Why we will love you

    Shift: Sun-Wed 5am-3:30pm
    Pay: $26.64

    You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. It’s the stuff in between that makes being a member of our logistics team unique.

    Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    As a Warehouse Systems Superuser, responsible for providing local support for all IT equipment and coordinating Warehouse Management System (WMS) application for the Distribution / Customer Fulfillment Center, you will:

    Support the operation by ensuring WMS and associated equipment are available, well configured, and maintained.

    Implement system enhancements to increase efficiency & quality and decrease costs.

    Secure IT related equipment and supply inventory, adhere to matrix specific processes and schedules for replacement.

    Understand and communicate system data and metrics to drive actionable unit insights.

    Capture, analyze, document, and agree on local system and IT equipment requests and needs.

    Secure and support end-user system and equipment training efforts.

    Work with operational partners to capture potential future unit needs.

    Maintain a clean and safe work area in all locations within the fulfilment unit.

    Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

    Together as a team

    We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.

    Apply now!

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
    Generous paid time off, holiday and sick time
    WiselyPay – get earned wages up to two days early
    Paid parental leave (up to 16 weeks)
    KinderCare tuition discount  
    Retirement and bonus plans
    Co-worker discount, meal deal, and referral bonus
    Pet insurance program
    Education assistance and learning programs
    Safety shoe reimbursement
    24/7 telehealth visits
    Dental and vision plans
    Medical and Rx plans (must work min. 20 hrs/wk)
    A fun and inclusive work environment
    Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role

    QUALIFICATIONS

    Previous IT and/or help desk experience preferred.

    Technical experience with hardware and software.

    Highly proficient in MS Office skills.

    Strong communication skills.

    Ability to prepare, analyze, and report complex data.

    You may previously have held roles like: Warehouse Management Systems Specialist, Distribution Specialist, IT Help Desk Analyst, Operations Systems Specialist, WMS Specialist, WMS Application Manager, Warehouse Super User

    Requirements

    Ability to lift, sit, stand, and walk for length of shift.

    Ability to lift up to 50lbs.

    JOB TYPE - Permanent, Full-time
    BENEFITS ELIGIBLE? Yes/No
    HOURS - Hour’s level, shift schedule, weekend hours?
Apply

Similar Jobs

View All of Our Available Opportunities