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Meeting & Understanding Customers

Carts Attendant

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Hicksville, United States Customer Relations Part time
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Job Description

Job ID: 260769

Date posted: 12/10/2024

Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.  Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.

Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.

Ensure physical shopping tool are filled at closing.

Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.

Address customer needs, resolve issues independently, escalate matters to a manager when needed.

Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.

When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.

When supporting in Returns, ensure products and equipment are properly staged.

When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

JOB TYPE – Permanent, Part-time
BENEFITS ELIGIBLE? Yes
HOURS – 12-20 hours per week. Must have open working availability from Monday to Sunday.

The hourly pay rate for this role is $18.75

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount  
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hours per week)
A fun and inclusive work environment!

Apply now!



QUALIFICATIONS

Physical Demands: Lifting up to 50lbs and walking frequently.

Working Conditions: Outdoor 50% of the time.
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