Meeting & Understanding Customers
Commercial Activity Leader - 36u
Hasselt, Belgium
Sales & Commercial
Full time
Job Description
Job ID: 266160
Date posted: 16/12/2024
Who you are'- You have an interest in interior design and the daily life of people's homes.
- You already have several years of professional leadership experience and love working with people.
- You have already proven to be a real problem solver and able to make decisions in a rapidly changing retail environment.
- You are business-minded, results-oriented and focused on the customer.
- You involve your colleagues and create commitment for your plans.
- You continuously challenge your colleagues and yourself to exceed our customers' expectations and optimize the way we work.
- You are energized by the IKEA values and they are a reflection of your own values.
- You speak and write (one of) the store's regional languages and English.
- You will gladly come to work on Saturdays in exchange for a day off during the week.
Your responsibilities
You will drive the commercial calendar both online and throughout the store to create vitality, encourage customers to visit us more often and to buy more. You will do all this in close collaboration with your colleagues and the local marketing manager.
- You translate the store's business plan into a clear action plan for your department and implement the various actions. In this way you contribute to the positioning of the IKEA store as the leader for interior design in the local market.
- You inspire, motivate and engage your team to achieve the goals and thus create long-term growth and profitability.
- You motivate your fellow managers to take responsibility in achieving store vitality goals.
- You react quickly to commercial opportunities, changes in stock availability and customer feedback.
- You will focus on opportunities to drive impulse buying
- You analyze the results delivered: identify successful activities, solutions and ideas and use this information in planning future actions.
Our team within IKEA
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
Apply now!
At IKEA, we like to give you the space to take control of your own development and growth. We believe in entrepreneurship and initiative and want to make it easy for you. In the first few weeks/months, you will be offered a 5-step development plan to get you started, with enough personal space to create the learning moments you need.
We offer this structure and a supportive network of colleagues who will make sure you feel comfortable in this situation and give you time to learn, make mistakes and develop.
In addition to a competitive remuneration, we offer:
- Eco-vouchers
- End-of-year bonus, holiday pay and sector premiums
- A commuting allowance with an additional allowance if you come by bike
- Private leasing of an electric bike, we are happy to give you a boost
- Comprehensive hospitalization insurance
- A private accidents insurance
- Pension savings
- A leave savings plan: choose how you want your late/early hours (before 7h and as of 19h) to be paid out: a supplement on your salary or in holiday hours
- We also offer extralegal holidays, seniority holidays and for full-time colleagues 6 extra days off
- A canteen where you can eat delicious food at very democratic prices
- IKEA Tack! Loyalty reward, an additional deposit into your retirement savings based on our global results and your loyalty to IKEA
- ONE IKEA Bonus: an additional bonus based on your shop's results
- IKEA Benefits at work: a portal offer you great discount for well-known stores and brands
- IKEA staff discount 15% on all your purchases
- Team outings & staff parties, because togetherness is very important to us
- A nice extra in case of legal cohabitation/marriage/birth/retirements to celebrate these beautiful moments
- We offer you a schedule 6 weeks in advance to better plan your work-life. Our shops close at 8pm (Friday 9pm)