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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Kitchen Planning Co-worker

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  • Dartmouth, Nova Scotia, Canada
  • Sales & Commercial
  • Part time

Job Description

  • Job ID: 324452

  • Date posted: 05/01/2026

    • What you'll need to have

    '- A passion for interior design and smart home solutions.
    - A customer-focused approach, with empathy and enthusiasm.
    - Comfort using digital tools (IKEA Home Planner - training provided on our planning software).
    - Ability to work collaboratively in a dynamic, fast-paced environment.
    - A natural curiosity for IKEA products and their impact on everyday life.
    - At least 6 months of experience in a high-volume sales or customer service environment is an asset.

    A day in your life with us

    '- Welcome and guide customers through their in-store planning journey, delivering a personalized and inspiring experience.
    - Use IKEA’s planning tools to design customized, modular, and optimized kitchens.
    - Understand customer needs and provide practical solutions that fit their space, budget, and aesthetic preferences.
    - Present kitchen plans clearly, professionally, and in an engaging way.
    - Collaborate with sales, logistics, and installation teams to ensure a smooth and seamless customer experience.
    - Follow up on projects from design to installation, maintaining proactive communication with customers.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





    Why will you love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)


    P.S. In the IKEA world, this position is officially referred to as: Planner
    The starting rate/ salary for this position is 20 CAD
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