Job ID: 257699

Date posted: 02/11/2024

Who you are

• You can manage a high-volume and vibrant retail business in a fast-changing omnichannel environment and to make things happen with flexibility, speed, and simplicity.
• You are engaged to influence the improvement of the business with a focus on customer and co-worker satisfaction, financial business performance and compliance.
• You are eager to deliver customer value and excellence in operation within a fast-paced supply chain environment.
• You are inspired by working on strategic, tactical and operational level.

Your knowledge, skills, and experience include:

• University degree (Economics, Logistics, Supply Chain Management) or relevant experience and proven performance in logistics/commercial/supply chain management
• 3-5 years working experience in a management position (preferable in distribution, retail, logistics or similar)
• analytical skills to understand budget, cost and key performance measurements used to plan, follow up and steer the business and proven record of meeting agreed budgets and goals.
• fluent in English, both written and verbal. German skills are a plus.

Your responsibilities

Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel retailing in reality by providing a seamless shopping experience with great quality in all touchpoints for the many people. As member of the store management team, you will steer the store towards growth and sustainable long-term profitability.

• Responsible for leading, coaching, developing, and inspiring a high performing fulfilment team within the market by working closely with the Commercial team and Market Management team.
• Secure a high customer and co-worker satisfaction at lowest possible cost in an omnichannel scope for good availability, sustainability, and customer order fulfilment.
• Securing excellence in fulfilment operations with focus on retail foundation, services execution, quality, and productivity improvements as well as cost optimization
• Accountable to create a safe and secure working environment and securing compliance to the relevant Standard Operating Procedures through implementation of new operational processes, technologies, and ways of working.

About this work area

At IKEA, there are more than 200 different jobs, different work areas and every day is different. But no matter where you work, we can promise you one thing: A job with us is more than just a job.
Annecatrien and her team, consisting of 6 Department Heads, need support. Together you are responsible for the Store Linz-Haid. Like all employees at IKEA, together you ensure a great shopping experience for our customers.

Apply now!

We welcome all applications and especially applications from people with disabilities as well as from different ethnic backgrounds. Please apply online and do not forget to attach your motivation letter (we think a good and interesting motivation letter often says much more about you than many degrees).

We would like to inform you that our selection process starts even before the job advertisement is closed. Once we have found a suitable candidate, we will end the selection process and cannot consider any further applications.

For legal reasons we are obliged to indicate a minimum salary. For this fulltime position we offer you a MINIMUM monthly gross salary from € 4.400. For a perfect match, we are willing to pay significantly more depending on your experience and qualification with an All-In contractual agreement.

If you want to be part of something big, we are excited to get to know you soon.