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Production & Supply chain

Fulfilment Operations Team Leader (8months Temporary) - IKEA Goyang

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  • Goyang-Si, Gyeonggido, South Korea
  • Logistics & Supply Chain
  • Full time

Job Description

  • Job ID: 322726

  • Date posted: 12/12/2025

    • Who you are

    • Good knowledge of retail and/or logistics processes, tools and working methods.
    • Good knowledge of different leadership styles and how to adapt it according to needs and different situations.
    • Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business.
    • Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures.
    • Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety and security.
    • Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
    • Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture & Values

    Your responsibilities

    • Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
    • Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.
    • Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA
    regulations and local legislation related to health, safety, security, and the environment.
    • Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create
    co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet
    seasonal needs.
    • Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment.

    About this work area

    Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel retailing in reality. To support IKEA in achieving business objectives, CFF acts as a fully integrated, process-oriented organisation with an end-to-end approach to develop our business and deliver results across functions together with
    our partners. We are focusing on providing seamless shopping experience with great quality in all touchpoints for the many people.

    Apply now!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager.

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