Job ID: 269834

Date posted: 17/12/2024

Who you are
• Know which services are included in the agreed IKEA FM service scope.
• Understand the main FM business processes (work order management for urgent, planned and reactive maintenance) on site level, as well as the position of FM within the IKEA business.
• Basic technical understanding for most aspects (HVAC, electricity, plumbing, building automation, building structure...) of a retail building and its connected equipment.
• Understand the financial impact of my actions, and ask support/help if I am unsure about it.
• User knowledge of working with MS office applications (Word, PowerPoint, Excel, Project) and CAFM systems.
Your responsibilities
• Using your specialist knowledge, support, advice and mentor your FM team members in the delivery of all agreed FM services in your site, in strict adherence with all applicable local regulations and IKEA Group mandatories.
• Deliver, on a day-to-day basis, the agreed site FM services in line with the IKEA retail and property requirements as well as all applicable local regulations and IKEA Group mandatories.
• Contribute to FM projects (and run FM project in your specialist area) on behalf of the Site FM Manager.
• Use amongst others, the CAFM (Computer Aided FM) tool to View and update inspection, testing and maintenance (ITM) activities that were issued, for both supplier work as well as internal work. Record findings, risks or risk incidents related to these activities.
• Provide assistance to external FM service providers in line with their contract, allowing them to deliver the outsourced FM services. Report back on the service provider and his service quality to the Site FM Manager.
• Support the tendering process for new/potential FM service providers by assisting the service providers during site visits.
• Create an environment of trust by encouraging open, constructive, honest, two-way feedback with your team members and other colleagues.
• Take responsibility for your own development to reflect business needs as well as personal development needs.
• Promote the IKEA social and environmental commitment (Sustainability) and work with your team members to understand how, together, you can contribute to sustainability.
• Support the Site FM manager in creating the annual FM budget, based on an FM 5 year rolling plan, the annual FM plan, the business needs and results of the annual Facility Review.
• Consider always the financial impact of your activities.
• Assist the Site FM Manager in cost controlling by working in a lean, simple and cost-conscious way using/sharing good examples and encouraging colleagues to find more effective ways of working.


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