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Finance, Legal & Property

Retail Security Team Leader

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  • Etobicoke, Ontario, Canada
  • Risk & Compliance
  • Full time

Job Description

  • Job ID: 323620

  • Date posted: 05/01/2026

    • Who you are

    • You have a passion for working with people and are motivated by creating a safe & secure place to work
    • You are fluent in English and French (spoken and written)
    • You have a risk & compliance mind-set; you have extensive knowledge of national laws and legislations connected to health, safety and security as well as relevant local training/ education
    • You have extensive knowledge of relevant health, safety and security policies, standards, rules, manuals, tools and working methods within Ingka Group
    • You have a good understanding of business processes, and an intermediate understanding of the risk assessment and Management Process
    • You’re able to see the broader scope of problems and have a desire to continuously improve and challenge the organization by identifying problem root causes to find solutions
    • You have well-developed facilitation, change management and communication skills and are willing to achieve results through others by influencing and challenging
    • You’re able to build relationships in an easy and trustful way, and are able to influence at all levels of the organization
    • You are able to deal with emergencies and sensitive confidential matters.
    • You are able to understand and translate KPI’s and goals into tangible action

    What you'll be doing day to day

    • Lead and develop a proactive and comprehensive agenda of a healthy working environment, mitigating risks and ensuring that all functions identify, assess, and proactively handle those risks.
    • Promote risk management in the unit, informing and sharing expertise to develop risk-aware decision taking in relation to unit goals and unit business plan.
    • Secure the implementation and follow through of Ingka Risk & Compliance Rules and Local legislation on Health Safety and Security, guiding local stakeholders, to secure a safe environment for customers and co-workers, also operating risk and compliance verifications within the matrix framework.
    • Conduct internal investigations – analyzing unit processes and data in collaboration with local and country stakeholders, following Ingka group rules and standards to ensure compliance.
    • Identify and plan for the proper trainings needed and facilitate for unit employees and external partners to meet Ingka's and Local (country and regional) intended levels within area of risk & compliance.
    • Create a Risk & Compliance culture by identifying and implementing systems to detect, analyze and reduce business loss and financial impact.
    • Be the single point of contact for all the matters connected to Risk & Compliance when it comes from Authorities (when applicable).
    • Coordinate the Unit Crisis Management Team for the handling of any emergency cases and perform appropriate actions according to the “Ingka Emergency Response rules” to ensure process is followed and all key stakeholders are involved.
    • Plan for and ensure that Crisis Management trainings and ways of working are in place in accordance with the CMT working method and Country and Local CMT plans and protocols to ensure all involved know their responsibilities.
    • Coordinate external vendors and appropriate vendor management to ensure proactive mitigation of risk by ensuring the right resources.

    Our team within IKEA

    You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We’re a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that’s pretty cool!





    Why you will love us!

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    P.S. In the IKEA world, this position is officially referred to as Unit Business Risk & Compliance Leader.
    The starting rate/ salary for this position ranges from 58,960 CAD to 73,700 CAD and will be based on relevant work experience.
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