Job ID: 268977

Date posted: 10/12/2024

IKEA Dublin are looking to welcome Customer Services and Checkout Assistants.
You get to be the friendly face that ensures customers leave happy and also collaborate closely with your colleagues to manage busy periods, solve customer issues, and maintain a smooth workflow, making teamwork an essential and rewarding part of my daily routine.

WHAT WE OFFER

• The planned start date of employment will be 6th January 2025
• Competitive hourly rate of €15.25 per hour.
• from 12 to 20 hour contracts including 3 out of 4 weekends per month.
• We can discuss flexibility to match your life and our business needs during the
interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save €100’s on High-street
retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Enjoy a free hot or cold meal option every shift!
..as well so much more!

WHAT YOU'LL NEED TO HAVE

• You prefer to take initiative, are adept at juggling several responsibilities at once, and value teamwork while also being able to complete assignments without direct supervision.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You are computer literate and able to work with technology.
• The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.


WHAT YOU'LL BE DOING DAY TO DAY

• You will use your knowledge, resilience and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
• You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
• You aim to create a positive experience for our customers, by ensuring that payments are handled in a reliable, efficient, accurate and friendly way so, they will want to return and shop with us again and again.



WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many


RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.

• Shortlisted candidates will be invited by email to attend a face-to- face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email Recruiter june.priest@ingka.ikea.com and I will be happy to help!