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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Cashier and Customer Service Associate (34-40 hrs/wk)

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  • Conshohocken, Pennsylvania, United States
  • Customer Relations
  • Full time

Job Description

  • Job ID: 323700

  • Date posted: 18/12/2025

    • Why we will love you

    • 1 year sales or customer service experience preferred
    • High School Diploma or equivalent

    What you'll be doing day to day

    • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
    • Provides an efficient and accurate checkout experience in various areas of the store
    • Offers additional products and services such as home delivery, credit card, and IKEA Family card
    • Resolves customer concerns independently to meet their unique needs and expectations
    • Provides friendly, safe, and efficient car loading and unloading services

    Together as a Team

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

    Apply now!

    JOB TYPE: Permanent, Full-Time
    BENEFITS ELIGIBLE: Yes
    HOURS: HL3 (34-40 hrs/wk)
    Open Availability Required Monday-Sunday including holidays, nights and weekends.

    The hourly pay rate is $17.15

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    *Generous paid time off, holiday and sick time
    *WiselyPay – get earned wages up to two days early
    *Paid parental leave (up to 16 weeks)
    *KinderCare tuition discount  
    *Retirement and bonus plans
    *Co-worker discount, meal deal, and referral bonus
    *Pet insurance program
    *Education assistance and learning programs
    *Safety shoe reimbursement
    *24/7 telehealth visits
    *Dental and vision plans
    *Medical and Rx plans (must work min. 20 hrs/wk)
    *A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

    QUALIFICATIONS

    • 1 year sales or customer service experience preferred
    • High School Diploma or equivalent
    The starting rate/salary for this position is 17.15 USD
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