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Meeting & Understanding Customers

Business & Data Analyst

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  • Changning District, Shanghai, Shanghai, China
  • Business & Consumer Insights & Analytics
  • Full time

Job Description

  • Job ID: 22075CN

  • Date posted: 01/12/2025

    • WHAT YOU'LL NEED TO HAVE

    • Deep knowledge in commercial property business: operations, investment process, tenants performance, sales and visitation analysis, community and marketing.
    • Ingka Centres business direction: General knowledge of the alignment strategy that current the global and local business direction provide, in order to act accordingly.
    • Data operation: Understanding of data science, new technologies, analytics and
    their wide ranging application in business context.
    • IKEA concept, culture & values: Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation.
    • IKEA business tools, processes and cycles: Knowledge of Ingka Centres business tools, processes and cycles.

    YOUR RESPONSIBILITIES

    1. Generate an MP performance overview and related business insights by analyzing data and insights from different functions (including customers, tenants, community, finance, facilities management, etc.) to support strategic decision-making.
    2. Coordinate various MP business-related meetings within the organization, follow up on key tasks as a coordinator, and facilitate communication on internal business-related topics.
    3. Support the MPM in local BPL planning, analyzing risks and possibilities in MP performance, considering local market trends, to provide a foundation for the MP management team’s action planning.
    4. Support the MPM in annual business planning and periodic performance evaluation by analyzing performance data and insights from different functions.
    5. Collaborate with IKEA to analyze store visitor numbers, conversion rates, sales trends, and their interdependencies with MP activities to create a basis for actionable plans that drive visitors to IKEA.
    6. Assist the MPM in receiving important visitors (government, SO, global, etc.).
    7. Serve as the local contact window for communication with SO, manage the local public mailbox, organize the yearly kick-off meeting, and regularly update and share important information from SO/Global.
    8. Consolidate and manage MP-related documents, licenses, reports, and systems, and plan Duty Manager schedules.

    TOGETHER AS A TEAM

    There’s a big difference between doing things right and doing the right things. In our team we gather insights from big data to make sure IKEA does the right things. We’re a diverse group of people who spend our days digging into consumer behaviour and how people live their lives at home. You could say that we know the trends before they’re actually trends – and we use that knowledge to create a better everyday life for our customers.








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