Meeting & Understanding Customers
Sales Assistant
Cardiff, United Kingdom
Sales & Commercial
Part time
Job Description
Job ID: 269825
Date posted: 03/01/2025
IKEA Cardiff are looking to welcome a Sales Assistant. We have opportunities in Home Decoration, Bedrooms, Living Rooms and Commercial Activities.
As a Sales Assistant, you will engage with customers, understand their needs, and guide them to the right products. Your role will involve providing exceptional customer service, answering queries, and ensuring a pleasant shopping experience.
WHAT WE OFFER
• Competitive hourly rate of £12.60 per hour.
• We have a variety of contracts from 12 to 30 hours a week. Shift times will include up until 21:00pm in the evening during the week, and for part-time contracts, you will work 3 in 4 weekends as standard.
• We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% IKEA discount and discount portal helping you save £100’s on High Street retailers.
• Life Assurance of 3 times your pay, enhanced statutory pension contributions and interest free loans.
• Family friendly childcare and wellbeing support.
...as well so much more!
Click here for a full list of our co-worker benefits: https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310
WHAT YOU'LL NEED TO HAVE
• You have a pro-active approach, love multi-tasking, and are passionate about being part of the team but also can work independently.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You are self-driven, make clear decisions, and use your initiative daily.
• You prioritise and organise your own work to make efficient use of the time available with strong attention to detail.
WHAT YOU'LL BE DOING DAY TO DAY
• You provide an exceptional shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• You are always passionate about the range, curious to learn the stories behind the products and their design
• You support maximising sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• As part of this role, there is an element of manual handling and moving stock, including our plant range to present them to our many customers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many people.
RECRUITMENT PROCESS INFORMATION –
Let us know if you require any adjustments to be made during the interview process as soon as possible.
• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face-to-face interview.
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email ari.davies-ho4@Ingka.ikea.com and I will be happy to help!