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Steering & Leadership

Market Development Leader

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  • Bangalore, India
  • Leadership & Management
  • Full time

Job Description

  • Job ID: 273125

  • Date posted: 13/03/2025

    • Who you are
    As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have proven advanced training in Business Development or equivalent. Minimum 5 years of experience of developing businesses and delivering results. Minimum 2 years of experience in leading and influencing teams and managers. Experience from managing change in a complex business environment. Experience within Project Management. Experience in IKEA retail business good knowledge and understanding of the whole IKEA Retail Establishment process (eg. Business Case, PDI, Project Design phase and Commercial Brief). Good experience of working and steering through financial tools (eg. Investment Request (IR), P&L). Retail country experience. Multicultural experience
    • Knowledge about customers’ living situations and retail trends in the different areas around the world as well as their needs, expectations and shopping behaviour
    • Extensive knowledge about consumer and retail trends that influence home furnishing expectations and shopping behaviour
    • Knowledge about potential in existing and new markets and experience in developing businesses
    • Knowledge of managing and leading teams
    • Deep knowledge of project management processes including methods and tools
    • Experience in working on conceptual, tactical and operational level within Ingka
    • Awareness of IKEA concept, brand objectives, values and vision
    • Knowledge of Ingka Group strategies, priorities and strategic expansion planning process
    • capability of how to create and implement change initiatives and manage stakeholders in IKEA
    • Sound understanding of the IKEA multichannel shopping experience
    • Passionate about creating an IKEA fit for the future
    • Energized by increasing customer value, driving business growth and contributing to overall success and results through people
    • Motivated by leading and developing people
    • Inspired by working together in an ever-changing multi-dimensional environment
    • Driven by leading through co-creation with colleagues and other IKEA units
    • Motivated by sharing and living the IKEA culture and values
    • Ability to “find a way through” while working with ambiguous and complex topics
    • Proactive and self-motivated team player who can work with limited direction
    • Good leadership capabilities
    • Strong interpersonal skills with the ability to build trustful relationships
    • Ability to communicate verbally, visually and in writing in an inspirational way with IKEA tone of voice
    • Ability to priorities and make decisions with speed and simplicity
    Your responsibilities
    YOUR RESPONSIBILITIES:
    Lead people within the country team to prepare, plan and organize Customer Meeting Point (CMP) initiatives, manage dependencies, develop and open new IKEA CMPs. Support projects that will be part of the CMP development to deliver measurable and scalable CMPs to contribute to growth and building the IKEA brand.
    • Embed the agreed organizational development principles, framework and methodology to achieve IKEA group and country objectives via partnering with the different stakeholders like Retail Expansion and IISBV, ensuring “right first time” for an optimal outcome for total IKEA
    • Be a change agent role model, coach and mentor to the country organisation in order to understand the way to work with process and OD with IKEA culture and values as the foundation
    • Plan, organise, execute and follow up projects according to Ingka expansion process and applicable delivery methodology
    • Manage dependencies and interfaces between projects, line and global organisation
    • Manage time, cost, scope and quality of the CMP development projects, including how to organise and work in a simple, lean and cost-efficient way
    • Manage communication by planning and distributing relevant information and learnings to the different stakeholders within the Ingka organisation
    • Identify, mitigate, monitor and control risks
    • Manage stakeholders by identifying stakeholders, planning for stakeholder management and following up on engagement
    • Take lead in working across functions within Ingka Group and collaborate with other IKEA units
    • Take lead in driving an open and sharing climate, being a role model of the IKEA values
    • Lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments
    Together as a team
    In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try - and sometimes fail. As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown. So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.
    With the customer at the heart of everything we do, Expansion takes responsibility for developing and implementing the strategic expansion plan in the country. Expansion acts upon business needs based on and optimize accessibility to enable maximum penetration of the country. Expansion is responsible for implementing our retailing concepts and securing that we fully utilize our assets in the new world of IKEA lowest cost, with economy of scale and sustained profitability.


    We are an equal opportunity employer:

    At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need




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