Job ID: 271278

Date posted: 03/01/2025

Who you are
We are looking for a team leader who can manage the daily operations of our online picking orders in IKEA Aarhus. We imagine that as a leader, you are operationally oriented but capable of taking a helicopter view to prioritize, delegate, and follow up on tasks. You are trustworthy and know that your team is your greatest resource. You thrive in a busy environment, and your strong leadership ensures that you maintain an overview. Your insight and curiosity about logistics processes enable you to see and optimize your business. You must be able to thrive in a job that demands extensive planning and adaptability. It is important that you see yourself as results-oriented and that you independently have the drive to achieve set goals.

To succeed in this role, we expect that you:
• Have passion to lead business through people and having a strong belief in the individual potential to develop.
• Are energised by developing and supporting others to reach set goals
• Have passion for logistics and working in a fast-paced and constantly changing
omnichannel environment.
• Have several years of experience as a leader in logistics and warehousing.
• Express yourself effortlessly in English, both in writing and speaking.
• Are flexible in your work approach.
• Have experience working with routines and creating structure in a busy workday, for yourself as well as your employees.
Your responsibilities
You will be responsible for leading a team that picks and packs orders to be sent out to our customers. This must be done through competent leadership, where you, together with your team, ensure a well-functioning picking process for the benefit of many people. We pick goods all day in the warehouse alongside visiting customers, so there will also be some customer contact.
You will lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness, always at the lowest cost. You will take the direct lead with identifying, recruiting, retaining and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team than can execute its assigned responsibilities with confidence and secure the future succession. You will secure effective, qualitative and efficient daily Fulfilment Operation, by contributing to goal achievement, people, shift and equipment planning, create co-worker's quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal needs.

Additionally, your responsibilities will include:
• Daily and weekly resource and equipment planning
• Onboarding and securing leadership on the floor
• Lead and steer the continuous update of the Unit internal service agreement
• Facilitating operational trainings
• Performance evaluation and development of Fulfilment Operations Co-workers.
Together as a team
You will be the leader of an experienced and diverse team of 30 co-workers that ensures orders are picked for customers every day and you will be part of a leader team with high ambitions and commitment to deliver the best customer experience.
Questions and support? Let's connect!
You are welcome to contact the Fulfilment Operation Manager, Sune Vendelbo at Sune.vendelbo@ingka.ikea.com.
If you have any questions regarding the recruitment Process, please contact Senior Recruiter, Maja Sørensen at Maja.sorensen@ingka.ikea.com
Please note that we only receive applications via our recruitment system and not via e-mail.
Further information
•The position is an average of 37 hours per week on an individual contract. Overtime is reflected in the salary
• Salary within IKEA's salary policy
• Working hours are between 07:00-21:00 Monday to Sunday
• Weekend work every 3rd weekend
• You will be part of a shift rotation with both staffing and responsibility hours. Additionally, you will have influence over your own working hours in accordance with the business
• We offer various employee benefits, including: Pension scheme, health insurance, massage scheme, canteen scheme, staff discount, discount schemes with partners, annual gift, and bonus scheme, etc.
• Start date: 1st of march or by agreement.
• Apply no later than January 20th.
We have an ongoing interview process and reserve the right to close the job when we have received enough qualified candidates