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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Kitchen Sales Co-worker

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  • Richmond, Canada
  • Sales & Commercial

Job Description

  • Job ID: 335321

  • Date posted: 19/05/2026

    • What you need to know

    • You are sales‑driven, outgoing, and confident in approaching customers in a polite and friendly way.
    • You’re passionate about creating an exceptional shopping experience by actively promoting IKEA services and helping customers make informed decisions.
    • You have previous experience in sales or customer service, ideally in a fast‑paced retail environment.
    • You’re comfortable with physical work, including heavy lifting up to 50 lbs, and enjoy being on your feet throughout the day.
    • You thrive in a team environment and contribute to a positive, energetic workplace.

    Your responsibilities

    • Drive sales by ensuring your area is clean, tidy, fully stocked, and correctly priced, with products always in perfect condition.
    • Optimize availability by analyzing sales space capacities and adjusting stock levels based on system parameters.
    • Be a product expert by learning the features and benefits of all Home Organization & Lighting products and sharing your knowledge with customers.
    • Actively engage customers—identify their needs through the right questions and recommend the best solutions for their home.
    • Support merchandising, restocking, and maintaining a safe, organized work area, including performing tasks requiring physical effort and lifting up to 50 lbs.

    Our team within IKEA

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





    Why you will love us!

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    P.S. In the IKEA world, this position is officially referred to as: Sales Co-worker.
    The starting rate/ salary for this position is 20.14 CAD
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