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Meeting & Understanding Customers

Sales & Commercial Team Manager

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  • Chester, Chester, United Kingdom
  • Sales & Commercial

Job Description

  • Job ID: 356919

  • Date posted: 14/09/2026



    • IKEA Chester is a new way of meeting our customers. As one of our innovative "LADA" format Small Stores, Chester offers a unique opportunity to help shape the future of IKEA retail. We're looking for an experienced leader who thrives on creating commercial success, inspiring teams, and embracing new ways of working. If you're ready to drive sales, customer satisfaction, and long-term growth, this could be your next exciting step.


    WHAT WE OFFER

    • The Start Date of employment will be: October 2026
    • Starting salary of £32,000 per annum, based on competence and experience.
    • 39 hours working 5 days per week including evenings and weekends. Working hours are between 8am to 9pm.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
    • Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you

    ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310


    WHAT YOU'LL NEED TO HAVE

    • Ability to lead the business through people by demonstrating strong leadership capabilities.
    • Good level of knowledge of cost and budget management including experience with scheduling in a fast paced and ever-changing retail environment.
    • Leadership experience in a fast-paced environment with the ability to prioritise and organise your own and others workload.
    • Business-minded with customers in focus to deliver results, ability to make quick decisions and take personal initiatives, open to change.
    • Leading others, you will have good communication skills that can enable building relationships with co-workers and customers.
    • Confidence to express ideas and opinions through effective interpersonal and communication skills to influence and build effective relationships across all levels.
    • The possess the skills needed to devise and implement action plans, set expectations, provide clear direction and follow up goals.
    • You have effective problem-solving and decision-making abilities, particularly when faced with operational challenges inherent to the retail industry.


    WHAT YOU'LL BE DOING DAY TO DAY

    Reporting to the Unit manager you will:

    • You and your team actively sales steer to the departments top selling products to maximise sales.
    • You keep an eye on competition and take appropriate action where necessary.
    • With people at the heart of what you do, you will work with succession to identify talent,
    • Responsible for developing and implementing common operational framework, standards, plans, way of working, tools and KPI’s to deliver to the business goals and ensure a well-maintained department.
    • Secure a skilled and efficient team, recognise and understand their contribution, identifying and developing the many talents within the department to secure succession planning. whilst ensuring you have the right number of competent co-workers in the right place at the right time.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV and feel free to add a cover letter with your application so we can get to know you better.
    • Successful candidates will be invited by email to attend a face to face interview at the Chester store.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

    • Medical questionnaire

    For any advice or support, email me at james.fraser1@ingka.ikea.com and I will be happy to help!












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