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Meeting & Understanding Customers

Communication&Interior Design Team Leader

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  • Camerano (An), Ancona, Italy
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 329351

  • Date posted: 10/02/2026



    • PURPOSE OF THE JOB
    To lead, develop and inspire the whole Com&In team (Visual Merchandising, Graphic Design and Interior Design) and other functions in the store in increasing the home furnishing interest of the many people and creating demand for home furnishing solutions and know how in the local market. Accountable for the store layout, range presentation and store communication thereby contributing to positioning the IKEA Brand as the leader in life at home.

    WHAT YOU'LL BE DOING DAY TO DAY
    • Lead and inspire the store team (Visual Merchandising, Graphic Design and Interior Design) to use knowledge of home furnishing and people's life at home to grow the business.
    • Partner with the Commercial Manager to stimulate and increase interest in home furnishing for all co-workers in the store.
    • Secure vitality and seasonality in the store by creating and implementing a store commercial calendar together with the store management team.
    • Keep up to date and knowledgeable about retailing, home furnishing and trends and retail design in order to support the Commercial Manager to facilitate workshops that generate creative directions that inspire and surprise visitors with a strong visual impression.
    • Actively support in the development of the department action plan with interior design initiatives and using layout as a commercial tool as well as range presentation and vitality initiatives.
    • Lead the store team in securing relevant and inspiring range presentation solutions, an optimal store layout and effective and efficient store communication that builds the IKEA Brand and distances IKEA retailers from the competition.
    • Secure that the store commercial team has the right understanding of store layout, range presentation and store communication thereby contributing to the work method for range presentation.
    • Contribute with knowledge of people's life at home and consumer shopping behaviour in the creation and implementation of the store business plan.
    • Identify current and future business needs in order to recruit, develop and retain a high performing and passionate store team.
    • Lead and challenge the team to constantly take actions that exploit commercial opportunities both in the short- and long term.

    WHAT YOU’LL NEED TO HAVE
    • Previous experience in retail area (Visual Merchandising, Retail Design or store planning)
    • Experienced in inspiring, leading and developing people and creative processes in a changing environment
    • Ability to work together with a cross-functional team (Sales, Logistics, Customer Relations)
    • Be a creative leader by in initiating and facilitating workshops to generate creative directions.
    • Proven customer-focused mindset
    • Demonstrate clear communication and coaching skills
    • Set and implement action plans, set expectations, provide clear direction and follow up goals
    • Proven ability to prioritise and organise work and the work of others in order to make the most efficient use of time available and meet agreed goals and deadlines
    • Problem solving attitude
    • Ability to combine and identify commercial, aesthetic and practical skills
    • Ability to create a trustful and creative environment
    • Computer proficient with knowledge and experience of using relevant software (ideally AutoCad and Revit)
    • Good Knowledge of Italian and English languages





    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!



    WE CARE FOR PEOPLE
    At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability.
    Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests).
    If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team.
    We’ll make sure you receive the support and accessibility you need to fully engage in the process.

    WORKING WITH US HAS ITS REWARDS
    Being part of the IKEA team has many benefits. You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes.

    As part of the team you’ll have access to: 
    - Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
    - Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life.
    - Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
    - Employee discount: 15% on the purchase of IKEA products for personal use
    - IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
    - Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
    - Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together




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