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Production & Supply chain

Team Leader

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  • Bengaluru, India
  • Logistics & Supply Chain

Job Description

  • Job ID: 346435

  • Date posted: 26/05/2026

    • Who you are

    About you

    Are you passionate about exceeding goals and fostering team success? Do you thrive in a fast-paced, multi-national environment? Are you eager to contribute to a company that prioritizes bettering everyday life for many people? If so, we're looking for someone like you to join our team.

    We're seeking a candidate with a strong foundation in HR with minimum 12+ years of experience, particularly in payroll and personnel administration (PA/PY), coupled with an advanced understanding of pay-the-worker processes. Alongside this expertise, familiarity with HR-related tax and legal matters is essential.

    A comprehensive understanding of the IKEA HR system landscape is a definite advantage, as is proficiency in modern office practices, procedures, and equipment. While a basic understanding of the IKEA system is required, we're also looking for candidates who demonstrate potential management or leadership skills, as this role may involve guiding and leading teams toward shared objectives.

    You

    • have passion for working with people and you successfully lead them by example,
    • communication in English is your strong point, and you are eager to use it while cooperating with various partners all over the world
    • bring a true passion for people and enjoy working in a vibrant and changing environment,
    • thrive in a dynamic, fast-changing environment and are passionate about transitions and driving change.
    • have a service oriented and customer focused background, a strong drive and the ability to take decisions and delegate,
    • have understanding and passion for IKEA values and want to share it with your team.
    • have strong knowledge of HR Processes (including Payroll) (with min. 5 years of experience) preferably IN (India) HR processes and with min 3-5yrs of People Manager experience.
    • build strong relationships and collaborate easily with different stakeholders
    • are well-organized, proactive, and able to prioritize effectively

    Last, but not least – you are a true ambassador for IKEA Culture and Values.

    A day in your life with us

    As the leader of a GBO People Services team, you're responsible to lead one of the GBO People Services teams for India, which is responsible for P&C processes (Personnel Administration, Payroll, Recruitment, Onboarding, Offboarding, Benefits, Learning and Development) as per defined and agreed scope, execute delivery of services on high professional standard and strive to meet or exceed agreed service levels.

    As a People Services Team Leader you will:
    • Lead the country Personnel Administration/Payroll team to deliver high-quality services efficiently, including monthly and yearly activities.
    • To ensure efficient and high-quality PA/PY service delivery in line with global procedures and local legal requirements.
    • Adhere to defined KPIs/SLAs.
    • Act as an expert, leading solution implementation.
    • Develop team competence through coaching and training.
    • Resolve issues, manage escalations, and follow up on outstanding topics in promptly and a timely manner.
    • Drive continuous process improvement.
    • Closely cooperate with Project Leader to secure migration plan for any transferring/transitioning services.
    • Active participation & coordination in relevant project deliverables
    • Foster strong relationships with partners.
    • Allocate resources effectively and create a motivated, high-performing team environment
    • Manage, coach, and develop team members, strengthening their knowledge, skills, and engagement.
    • Recruit and onboard competent new co-workers that will fit the team with the required PA/PY profiles
    • Motivate the team to deliver outstanding service.
    • Promote a culture where IKEA values are a strong and visible part of everyday work.
    • Actively contributes to project deliverables and foster strong relationships with stakeholders.
    This role is situated within Bangalore and will report directly to the GBO Service Delivery Manager or GBO People Services Manager for India. Also, this role requires working from 9:30 AM to 6:30 PM to support India customers, with the flexibility to extend working hours when needed.

    About this work area

    Global Business Operation (GBO) is a function within the IKEA Group of companies. We work with transactional services in the field of Finance and HR. We deliver our services through our regional hubs, located in Poznan, Shanghai, Bangalore and Baltimore.








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