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Finance, Legal & Property

Business Navigation & Operations Manager

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  • Bengaluru, India
  • Finance, Accounting & Tax

Job Description

  • Job ID: 345358

  • Date posted: 25/05/2026

    • Who you are

    Who You Are
    You are a strong business leader with the ability to balance strategic thinking and operational excellence while steering the business towards sustainable growth and profitability. You are passionate about understanding customer needs, improving business performance, and creating an environment where people and the business grow together.
    You have a deep understanding of retail operations, financial planning, and commercial business steering. You are highly analytical, result-oriented, and confident in translating business needs into financial insights and actionable solutions. You enjoy working closely with stakeholders across functions and are recognised as a trusted business partner who influences through collaboration and strong communication.
    You lead through IKEA values and are motivated by finding better ways of working, driving efficiency, and enabling change. You are capable of building strong teams, developing leaders, and creating commitment across the organisation.

    Your responsibilities

    '- Lead the store Business Plan process together with the Store Manager and Management Team by analysing local market trends, customer insights, and business opportunities.
    - Drive and coordinate the financial business planning process while ensuring alignment between business priorities, goals, and financial dimensions.
    - Partner closely with commercial teams to identify growth opportunities and support decision-making through strong business case and ROI analysis.
    - Take ownership of the store Profit & Loss by monitoring performance, controlling costs, improving productivity, and driving long-term profitability.
    - Create accurate forecasts, analyse business performance, and activate scenario plans whenever required to support business stability and growth.
    - Optimize store performance by implementing best practices, identifying gaps, and following up on key performance indicators and benchmarks.
    - Provide clear, user-friendly business reporting and insights that support informed decision-making across the organisation.
    - Ensure all investments and projects are supported by proper financial analysis and business impact assessment.
    - Lead, coach, and develop leaders and teams within the Business Navigation & Operations function while securing succession planning and talent development.
    - Secure a safe, compliant, and risk-aware environment by ensuring adherence to accounting rules, cash administration routines, compliance policies, and IKEA standards.
    - Build strong cross-functional relationships and act as a trusted speaking partner who supports the business through collaboration, integrity, and leadership by example.
    Requirements

    - Degree in Business, Finance, Economics, or a related field.
    - Experience in leading teams within a retail environment.
    - Strong business steering and budget management experience.
    - Good understanding of retail operations and commercial business drivers.
    - Excellent analytical and financial planning skills.
    - Strong communication and stakeholder management capabilities.
    - High proficiency in Microsoft Office applications.
    - High level of integrity, maturity, and result orientation.
    - Ability to identify market trends and translate them into business opportunities.
    - Strong alignment with IKEA values and passion for improving customers’ life at home.
    Leadership Capabilities
    - Develop the business and deliver results.
    - Lead and develop people.
    - Inspire and clarify direction.
    - Create togetherness and collaboration.
    - Find better ways of working.
    - Enable and lead change effectively.

    Together as a team

    We see ourselves as influencers – we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!

    Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

    From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"








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