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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Retail Cashier and Customer Service

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  • East Palo Alto, California, United States
  • Customer Relations
  • Part time

Job Description

  • Job ID: 326282

  • Date posted: 14/01/2026

    • Why we will love you

    • 1 year sales or customer service experience preferred
    • High School Diploma or equivalent

    What you'll be doing day to day

    • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
    • Provides an efficient and accurate checkout experience in various areas of the store
    • Offers additional products and services such as home delivery, credit card, and IKEA Family card
    • Resolves customer concerns independently to meet their unique needs and expectations
    • Provides friendly, safe, and efficient car loading and unloading services

    Together as a Team

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

    Apply now!

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    JOB TYPE – Permanent, Part-time, Hourly Associate
    HOURS - From 20-33 hours per week (HL2) // Benefits Eligible
    SHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance.

    The hourly pay rate for this role is $19.50/hr.

    The anticipated posting closing date is on or around 01/19/26.

    QUALIFICATIONS

    • 1 year sales or customer service experience preferred
    • High School Diploma or equivalent
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