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Production & Supply chain

Fulfilment Operations Team Leader

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  • Ottawa, Ontario, Canada
  • Logistics & Supply Chain
  • Full time

Job Description

  • Job ID: 323679

  • Date posted: 28/12/2025

    • What you'll need to have

    •A University degree in Economics, Logistics, Supply Chain Management, or relevant experience demonstrating effective performance in retail or logistics roles.
    •1-2 years of experience in overseeing personnel, with a focus on enhancing business outcomes while supporting team dynamics.
    •Business-minded approach with a clear customer focus and the ability to meet agreed budgets and goals.

    A day in your life with us

    •Guide the Fulfilment Operations group in the designated zone to guarantee optimal goods availability and operational preparedness while minimizing expenses.
    •Find, engage, and support team members in the Fulfilment Operations group to promote diversity and build a capable workforce for future needs.
    •Support the implementation of the Customer Fulfilment Sustainability agenda within the assigned unit operations environment.

    About this work area

    We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!





    WHY YOU WILL LOVE US

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    The starting salary for this position is $58000


    In the IKEA world, this position is officially referred to as Fulfilment Operations Team Leader
    The starting rate/ salary for this position is 58,000 CAD
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