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مقابلة وتفهم العملاء

Kitchen Production Team Leader

  • Ciudad de México, Mexico
  • المطعم والمأكولات
  • Full time
معلومات الموقع

التوصيف الوظيفي

  • معرّف الوظيفة: REF6773K

  • تاريخ النشر: 11/02/2026

  • Company description

    KEA's vision is to create a better everyday life for the majority of people. We do this by offering a wide range of well-designed, functional home products at such low prices that as many people as possible have access to them.

    We are determined to bring a little bit of Sweden to Mexico.


    Job description

    I support my manager to fulfil the purpose of our function and the development of the IKEA business in the respective area of responsibility. I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return again and again. I am line responsible during the work shift when the manager of the area is not present. I lead by example, but do not have any direct reports or conduct development talks. I spend at least 80% of my working time on the floor, listening, acting, helping and supporting customers and co-workers.


    Qualification

    Motivation: 

    • I am motivated and inspired by the IKEA values.
    • I am sales-driven and passionate about food and people.
    • I am service-minded and always keep the customer in focus.
    • I am driven to meet and exceed my goals.
    • I get as much out of helping my team achieve and develop as I do out of my own achievements.
    • I am curious and eager to learn more in order to grow both the business and as a person. I share my knowledge with other colleagues.
    • I enjoy working in a vibrant retail environment.
    •  I am interested in people’s everyday life at home and in home furnishings.

    Knowledge: 

    • Experience of working in vibrant retail environment with proven track record.
    • Experience of serving customers.
    • Experience of working with an KPI-driven action plan.
    • IKEA sales experience and knowledge of IKEA merchandising techniques.
    • Experience of supervising and working in a team.
    • Experience of developing action plans.
    • Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantages.

    Capabilities: 

    • A person with the potential to become a store department head as the next step in an established career path that could lead to the position of Commercial Swedish Food Market & Bistro Manager, Kitchen Production Manager, Commercial Restaurant Manager, Shopkeeper or possibly as an alternative step in her/his chosen career development.
    • Decision-making and problem-solving abilities with the drive to make things happen.
    • Ability to prioritise and organise work.
    • Takes responsibility and can delegate when necessary.
    • Communicates well with others.

    More Information

    This position is based in Mexico City (Oceanía) and offers a rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

    Because here opportunities arise and growth follows.

    If you are interested to be part of our team please apply here!

    https://www.ikea.com/mx/es/

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