مقابلة وتفهم العملاء
Sales Team Leader, IKEA Pasay City
التوصيف الوظيفي
معرّف الوظيفة: REF5709Z
تاريخ النشر: 25/12/2024
Company descriptionIKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.
IKEA Philippines creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Philippines Inc. owns and operates the country’s first and the largest IKEA in the world – IKEA Pasay City – which offers an omnichannel shopping experience. To learn more, visit IKEA.ph
Job description
About the job:
Reporting to the Shopkeeper, this Team Leader’s role's main responsibilities are to ensure satisfied customers, develop and execute sales steering and selling the IKEA way. You must implement an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability.
Qualification
Your assignment:
- Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
- You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
- You ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience;
- You and your team actively sales steer to your department’s top-selling products, prioritised products and IKEA service products in order to maximise sales and long-term profitability;
- You act quickly on commercial opportunities and keep an eye on the competition;
- You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
Your profile:
- You are passionate in home furnishing;
- You have experience in a fast-paced retail environment, experience in home furnishing is a plus;
- You have a passion for selling, reaching your goals and getting the best for IKEA customers;
- You are highly interested in home furnishing, people’s life at home, and the IKEA product range, capable of quickly developing in-depth knowledge of the local market and business conditions;
- You understand the local market and competition; the store operations, range presentation, and in-store logistics the IKEA way;
- You enjoy working in a fast-paced and future-oriented environment that is focused on people's everyday life at home.
More Information
We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including Annual leave, Medical and Dental, Family & Community leave, Co-worker discount, subsidized meals in our Co-worker Restaurant, Bonus program, full training and inductions.
This role requires flexibility in work hours, depending on store operational requirements.
Work Location is at IKEA Pasay City, Metro Manila, Philippines.
TACK!