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مقابلة وتفهم العملاء

Home Organization & Lighting Shopkeeper

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Richmond, Canada المبيعات Full time
معلومات الموقع

التوصيف الوظيفي

معرّف الوظيفة: 261688

تاريخ النشر: 08/11/2024

Who you are

• You have experience of setting and implementing action plans and budgets and following up goals.
• You can lead, motivate and engage with your team.
• You can develop knowledge of the local market and business conditions quickly and take commercial decisions based on this information.
• You have 3-5 years leadership experience
• You have strong customer facing experience and thrive in a high fast paced environment

What you'll be doing day to day

• Direct responsibility for the management of one or more Home Furnishing Businesses within our store.
• Ensure that the department of your responsibility operates efficiently and profitably providing our customers with a distinctive and delightful shopping experience in line with our concept.
• Develop annual action plan to execute business plans, meet or exceed sales goals and related P&L objectives.
• Optimize sales, customer satisfaction and a sustainable profitability through range presentation.
• Lead the continuous development of your sales department ensuring customer service standards are met or exceeded.
• Actively contribute to the sales management team and to the building of business competence by supporting and coaching co-workers through knowledge, confidence, trust and motivation so they are always ready to assist customers in the best way
possible.
• Undertake Duty Manager and other storewide managerial responsibilities as required.

Our team within IKEA

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





WHY YOU WILL LOVE US

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
The starting rate/salary for this position is $ 58960 to $73700 and will be based on relevant work experience.
P.S. In the IKEA world, this position is officially referred to as Shopkeeper
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