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مقابلة وتفهم العملاء

Sales Team Leader (40T, Permanent) - IKEA Gangdong

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  • Seoul, Gyeonggido, South Korea
  • المبيعات
  • Full time

التوصيف الوظيفي

  • معرّف الوظيفة: 342967

  • تاريخ النشر: 07/05/2026

    • Who you are

    • You have a passion for selling, achieving your goals, and delivering the best experience for IKEA customers.
    • You have IKEA values that accurately reflect your own values.
    • You understand your competitors and the local market.
    • You have the right attitude and behaviour to actively sell and support customers in their buying journey.
    • You have a good understanding of customer behaviour.
    • You have an understanding and actively use the “Selling the IKEA Way” and “Pricing the IKEA Way” manuals.
    • You have the ability to make things happen by championing flexibility, speed, and simplicity.
    • You are a thoughtful and considered decision-maker.
    • You have the ability to take responsibility and delegate when necessary.
    • You are a strong communicator who engages with co-workers and customers in a friendly and proactive manner.
    • You have strong numerical, analytical, and computer skills, including proficiency in Excel.
    • You have the ability to lead the business through people by demonstrating strong leadership capabilities.

    Your responsibilities

    • Your working base is the shop floor, where you lead by example every day by supporting, challenging, and coaching co-workers.
    • Together with your team, you focus on putting the customer first in everything you do within the store.
    • You ensure every customer has a shopping experience that exceeds their expectations.
    • You take full responsibility for ensuring your shop is in excellent condition, fully stocked, and always meeting the four merchandising basics (priced, clean, well assembled, and available).
    • Together with your shopkeeper, you take responsibility for department goals, ensuring action plans are clearly defined, communicated, and followed up with appropriate actions.
    • You define your individual contribution and goals to support the delivery of the department plan.
    • You are passionate about IKEA products in your shop, building strong knowledge of their features and benefits and sharing this with customers and your team.
    • You proactively identify opportunities to maximize sales by understanding customers, the local market, and monitoring competitors.
    • You act quickly on commercial opportunities, including product availability (overstock and out of stock) and customer feedback (top 10 frequently asked questions).
    • You and your team actively steer sales towards top-selling products, prioritized products (e.g. overstock/övertag), and IKEA service products to maximize sales and long-term profitability.

    Questions and support? Let's connect!

    For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

    채용 시 참고사항

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    [서류 반환 정책]
    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.

    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.

    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
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Shopkeeper (40T, Permanent) - IKEA Gangdong

Seoul, Gyeonggido, South Korea المبيعات Regular