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مقابلة وتفهم العملاء

Team Leader (Commercial Food and Beverage)

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  • Perth, Australia
  • المطعم والمأكولات
  • Full time

التوصيف الوظيفي

  • معرّف الوظيفة: 283843

  • تاريخ النشر: 17/04/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • This role is Permanent Full-time, 76hrs/fortnight
    • The internal title for this role is IKEA Food Team Leader
    • Applications close Thursday 15 May 2025
    • As our store operates 7 days per week, you must have the availability to work a rotating roster
    with a mix of day and evening shifts. You also have the availability to work alternating weekend
    shifts (both Saturday and Sunday).

    About this work area

    As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:
    • Lead, develop and coach your team of co-workers to ensure they are given the necessary support,
    training and mentoring so they can provide an exceptional customer experience.
    • Supporting with the recruitment and onboarding new team members to set them up for success
    • Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to
    specifications complying with HACCP standards and ensuring compliance training is kept up to
    date throughout the team as well as ensuring daily operational routines and actions are
    implemented.
    • Monitoring inventory levels and ordering supplies as needed
    • Supporting with the rostering of co-workers to make sure that the department is adequately
    covered at all times
    • Ensure that the Food Commercial areas such as the Restaurant and the Swedish Food Market are
    efficiently maintained as well as clean, organised, attractive and inviting to provide a positive
    customer experience
    • Actively sell our IKEA Food products that customers love and find creative ways to merchandise
    and drive sales.



    As an IKEA Food Team Leader you are:
    • An inspirational leader who, through your passion and love for food can drive your team to deliver
    exceptional customer experiences.
    • Someone with previous leadership experience in a FMCG environment, or in commercial
    hospitality
    • Able to confidently work in a fast-paced environment and problem solve on the go
    • Wanting to develop further within the business, as this role will be a part of the succession plan
    for other management roles
    • Experienced working closely with the co-workers and championing a customer-centric approach,
    ensuring that customers leave satisfied.
    • Able to effectively communicate with stakeholders at all levels to consistently deliver operational
    excellence

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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