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Ikea member of staff helping customers use touch screen
مقابلة وتفهم العملاء

Store Assistant - Wembley

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  • London (Wembley), United Kingdom
  • المبيعات
  • Part Time
  • Regular

التوصيف الوظيفي

  • معرّف الوظيفة: 366543

  • تاريخ النشر: 11/09/2026



    • IKEA Wembley are looking to welcome Store Assistants to our team.

    Bring your commitment to great customer service to IKEA Wembley as a Store Assistant, where you’ll focus on customer service and selling, keeping our most-loved products available and ensuring shelves are always full, tidy, and ready to inspire every shopper who walks through our doors.


    WHAT WE OFFER

    • The Start Date of employment will be: 14th October 2026.
    • Competitive hourly rate of £14.80 per hour.
    • 16 hour contracts, working 4 days per week with every fourth weekend off.
    • 20 hour contract, working 4 days per week with every fourth weekend off.
    • 24 hour contracts, working 4 days per week with every fourth weekend off.
    • 30 hour contract, working 5 days per week with every fourth weekend off.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • iBenefits – Rewards & discount portal.
    • Free healthy meal option, salad bar, fruit and hot/cold drinks.

    ...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/


    WHAT YOU'LL NEED TO HAVE

    • You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
    • You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
    • You are computer literate and able to work with technology.
    • You prioritise and organise your own work to make efficient use of the time available with great attention to detail.


    WHAT YOU'LL BE DOING DAY TO DAY

    • You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and stock replenishing. You will mainly be based within our Customer Services, Checkouts and Sales functions.
    • You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
    • Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
    • You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
    • You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
    • Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many!


    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to- face interview.

    We understand not everyone will move forward, but we promise to keep you informed either way.

    For any advice or support, email jack.mcskeane@Ingka.ikea.com and I will be happy to help!












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